Help Center

Using the Site

How do I change my password?

How do I change my account information?

How can I become a member?

About the Site

What is

How do I know your merchandise is authentic?

Will I be charged to be a member?

How much do I save by shopping at

How do I report a technical site issue?

How can I make the prices at Modnique even lower?

Is your website safe and secure?

About Sale Events

What is a sale event?

How long does a sale last?

About the Merchandise

What kind of products do you offer?

Are your items authentic?

Can I resize a ring?


Can I revise my order after I placed it?

Can I cancel my order after I placed it?


If I buy from multiple sale events, will everything be shipped together?

Can I add an item or make changes to an order after I have already paid for it?

Are packages insured?

Why does it take 10-17 business days to ship the order?

When will I get my order?

Where can I track my package?

Why can I not ship my items overnight?

Can I have multiple shipping addresses?


What is your Return Policy?

How can I return my order?

How long do I have to return an item?

Contact Us

What are your customer service hours?

I was unhappy with the product or service. Who can I talk to regarding that?

How can I contact you?


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